Reference

Privacy Policy for Your mawarto Account

One account on mawarto connects Fortune Rabbit, Dragon Tiger, Aviator, Volleyball Betting, and wallet routes for DANA, OVO, GoPay, and QRIS, so this Privacy Policy sets out the…

Account data explainedDANA and OVO contextGoPay and QRIS recordsCookie choices09:00-23:00 WIB help
mawarto Privacy Policy for Your mawarto Account
CONTACT ROUTES

Three Ways to Ask Us

Privacy questions should reach the team through a channel that protects your account. We are available by live chat from 09:00 to 23:00 WIB, and written requests can go to [email protected] when you need a record of the conversation. Before we change, disclose, or delete personal data, we verify the account with details such as your registered mobile number, login name, or a payment reference.

Team online

Live chat

Use live chat after login when your privacy question is tied to a wallet entry, device alert, or payment receipt. Our team can see account status and ask only for details needed to locate the record.

Privacy email

Send privacy requests to [email protected] when you need a written trail for access, correction, deletion, or cookie questions. Include your account name, registered mobile number, and the payment rail involved, if any.

Account page

From Profile > Security > Contact Details, you can update mobile and email entries before asking us to change stored records. That account step helps us match your request without exposing data in chat.

ACCOUNT CONTROLS

How We Handle Privacy Records

A privacy policy only matters if the account flow follows it. We limit staff access by role, keep wallet records separate from public profile fields, and use device checks when a login…

Account data

Account setup data is collected when you create your login, add a mobile number, and confirm your email. We use it for access checks, account recovery, service messages, and matching your privacy requests.

Wallet records

DANA, OVO, GoPay, QRIS, and bank transfer records are linked to transaction IDs rather than public profile text. That separation helps our finance team verify deposits and withdrawals without opening unrelated account areas.

Cookie choices

Cookies keep you signed in, remember language and layout choices, and flag unusual session patterns. If you clear your browser data, the next login may ask for fresh device confirmation before wallet access.

Device safeguards

We record device type, IP range, and login time so we can detect account takeovers and payment mismatch attempts. We use those signals for security checks, not to sell your browsing history.

Retention windows

We retain wallet, chat, and security records for the period needed to operate the account, answer disputes, and meet legal duties. When that need ends, we delete or anonymise the record.

Request handling

Privacy requests are handled by trained account staff during 09:00-23:00 WIB. We may ask you to confirm a code or payment reference before changing data tied to DANA, OVO, GoPay, or QRIS.

Privacy Policy Questions You May Have

You can use these answers before you open an account or after you are already inside the lobby. Each answer focuses on privacy rights, account data, payment records, cookie use, and how to contact us. For account-specific requests, live chat or [email protected] is safer than sending sensitive details through social channels.

We collect the details you provide during account setup, including mobile number, email, login name, password token, and wallet choices. We also keep payment references, device signals, cookie choices, and help messages needed to run your account.

Payment processors receive only the data needed to match a transaction, such as payment rail, reference code, amount, and time. DANA, OVO, GoPay, and QRIS records are used for wallet matching and dispute handling.

Open live chat or email [email protected] and tell us the account name and registered mobile number. We verify the request before sharing account data so your records are not released to the wrong person.

Yes. Update simple contact details in Profile > Security > Contact Details, or ask us to correct wallet and identity records we control. Some payment records must stay unchanged when legal or dispute needs require it.

You can ask us to delete data that is no longer needed for your account, payment disputes, security logs, or legal duties. We confirm what can be removed and what must be retained for a limited period.

We use cookies for login sessions, language choice, fraud checks, and basic lobby measurement. You can clear cookies in your browser, but you may need to log in again and pass device checks after clearing them.

We may share limited data with payment processors, fraud prevention vendors, hosting partners, and customer help tools. Each partner receives only the records needed for that task, and we keep internal access narrowed by role.